I have written one of these. I am not sure if I know how to paragraph, but please do not ignore it because of that. I think I did it!!! Ok, To add to my complaint I sent in I think on 21 February. Please consider it and add this to it
I looked up in my mortgage for pre-payment penalty, found that, it is for 5 years. I looked in the section for late fees, and lo and behold I am to be charged. 05% or $15.00, which ever is less.
I have paid many a late fee of $25.62. That is a lot of $10.62 that I have paid over. They owe me money.
I just paid my mortgage payment. I sent a copy of the page with the late fee paragraph highlighted. I sent only a $15.00 late fee.
Please read my other complaint, even though I did not paragraph. Probably sent Feb. 21. I have felt cheated and humiliated by these people long enough.
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