I spoke with a customer service rep from Computer Finance, LLC today in regard to a letter stating that my balance was due in full because I did not pay as promised on special terms that I did not know anything about. I asked the representative was this legal she stated yes but as long as I continue to make my monthly payment everything will be okay.
She also stated that my payment for the month of February was late, but the payment was cleared from my bank account the day my payment was due. She told me that it takes 3-4 days after the payment is posted at your bank before it applies to your account.
My credit report has untrue statements that my payments were 30 days late when I have proof the payments were cleared well before 30 days. This company has no ethics and something needs to be done to ensure that no one else has to go through this. Shame on Gateway computers for doing business with a company that has such low standards!
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