Our original loan was sold to this company. We refinanced our loan with them through our bank. After loan at Homecomings was paid off, they stated there was still a balance. Our bank attempted to contact them but was met by rudeness and no one would give them the correct information. We paid off the amount, which was around $250.00.
Once paid off, we requested loan be closed. We then sent another letter 3 months later. Never heard back until this year when we started getting statements with a $15 maintenance fee.
We called and were told the account couldn't be closed. After several transfers, I was told our property value depreciated and that somehow had something to do with the account remaining open. The person was rude and I knew what I was being told was not true. They refused to expound on what was said.
I since have written the third request to close account and refusal to pay the $15.00. It seems this company is in the business of ripping people off and doing very dishonest business. They need to be shut down and peoples money needs to be paid back.
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