I was assigned to work overseas for an 18 month period. I let my Golden 1 branch know that I would be transferring money from Europe to my account here. I have a checking and a savings account with them and the money got transferred into the savings account instead of the checking account.
What the Golden 1 did for the month it took me to discover this error was to charge me $22 on 22 separate occasions, some multiple on certain days, even though there were sufficient funds in my savings account to cover any outgoings.in addition I had 7 separate $3 fees during this period.
When I asked them why they didn't tell me or transfer money from savings to checking they said they sent out a mail on the first few occasions it happened and did not transfer funds between accounts.
I did not receive the mail for a number of weeks, which they would have known as I told them I was in Europe. And I recall them transferring funds between funds before when this occurred in the U.S.
When I asked them if they could mitigate the charges they said they could drop TWO as a courtesy (!) but no more.
Needless to say I am dropping these shower of gougers as a bank and strongly advise anyone never to use them as they will undoubtedly screw you any chance they get as well.
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