Usacomplaints.com » Business & Finance » Complaint / Review: Home Equity Servicing - Is not all there there is something wrong with this company. #380586

Complaint / Review
Home Equity Servicing
Is not all there there is something wrong with this company

Well we have home equity services for our morgage company there the ones that bought our loanwell soon after they got our loan we got papers of a escrow account so we were like we dont have a escrow account they were taking our payments from our morgage and putting them in to that account then we recieved more papers saying they added house insurance to the escrow account but we have house insurance so when we payed them we gave them the name of our homeowner insurance and policy number well they still never changed it we found out later on.

(the dumb thing is u cant have a morgage unless u have house insurance somebody on the other end wasnt doing there job when they bought our loan otherwise they would of seen that we had homeowners insurance) well we have only had them for a year and on oct 29 we were served papers for a forecloser so imediatly i called them up they couldnt tell me what months i was supposly late on they just gave u a run around

So i went to the bank grab all my bank statements from all year and were not missing any payment we go to a lawyer they called there lawyer up and said for us to fax the stuff so we did well by the next week no answer i look on the caller id i realise that home equity called so i called them back and i talk to some new person this time he checks it and see's that all the morgage payment are there so i asked him what the hell is going on he says your late on your insurance i said how the am im late when we have are own.

So i try to explain this person and he just getting mad so i was going at him like a bat out of h*. So we are going back to lawyers to get this cleared up then were counter sueing cause of false information and selling are names to people to sale our house so its consider slander. Dont ever go through this company if u do get refinance as soon as possible before they screw u


Offender: Home Equity Servicing

Country: USA   State: North Carolina   City: Charlotte
Address: P.o Box 70830
Phone: 18778677378

Category: Business & Finance

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