Mepco's Customer service for extended vehicle warranty is the worst I've ever seen. There's never anyone in the office to call to make a payment, so when your payment is 1 day past due and you cant speak to anyone then they cancell it. I've had this problem with them from the very beginning and they also screwed up the mailing address the first couple of bills which ultimately resulted in my policy being cancelled 2x. They need to get better organized so this problem doesnt happen again. I'm not happy with their services. It's not right that I'm going through all this bull crap and I havent even had to use my warranty yet for my vehicle.
Complaint / Review
Mepco Finance Corporation
Terrible customer service
Author: Ajaya Das
Offender: Mepco Finance Corporation
Country: USA State: Illinois City: Chicago
Site: mepco.com
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