I too had a recent problem with Bank Atlantic. I had a balance of 331.15 cents on my account in which i went to the bank the day of sept 29 and made a deposit of 180 dollars. Previously b4 the deposit, on the 26 of sept, 3 purchases were made in the amount of 3.79,1.90 and 5.38, these purchases went through as a credit card payment using my debit card because fast food restaurants dont have where you can enter your pin so of course it wont be immediately withdrawn.
Now on the 29th after i made the deposit of 180 I went to the gas station and put 15.01 dollars in my car using debit payment in which should have been automatically debited. I got to work after 2pm where I paid the cable bill for 168.07. Ok when i deposited the 180 it brought my balance up to 511.15. The purchases from the previous week all posted to my account that same day.
So from the 511.15 they subtracted my payment of 311.09 for my car, 20 for macys, 15.01 for the gas, 5.38 for pollo tropical, 3.70 for burger king and 1.90 for outtakes. This left me with a balance of 153.98 so when the payment for cable was presented of course i went into overdraft, not knowing i was in overdraft, a payment of 35.56 was later made that night, and a check of 45 dollars also came in on the account that next day.
So i checked my account the next night sept 30 and noticed i was in overdraft 177.65 i realized that i had gone into overdraft 3 times, as they had it listed so i owed on the 3 items, but they had 4 charges for 32 dollars overdraft fees, i tried to call them but they are not available after 12 midnight, I went to the ATM and deposited 300 dollars.
The next day, i checked the account and the account said i was in overdraft by 273.65 which left me with a balance from my deposit of 300 to just 26.35 dollars. I checked my account they had charged me 7 times for overdraft. The three items that was in overdraft plus the 4 other smallest items on my account each of which was 15.01 and below.
I called and went back n forth with the rep for about an hour, still thinking that their policy makes no sense, all charges were posted to my account that day, so why are you charging my for items that have posted, they explain they pay largest item first so they held the 168.07 against my account, which caused the others to go into overdraft.
Ok 2 weeks have passed and I went to the bank to close the account highly upset over being charged 7 times. They still could not explain their policy properly. I signed the paper and got the remaining balance. When i got the left over money, i was still upset so I asked for a copy of the print out of when each item was paid and the times they were paid they said they only could give me a debit card transaction print out.
This is what is said
9/26/08 8:49: 18 am 3.79 MC Authorization
9/26/08 1:32: 12 pm 1.90 MC Authorization
9/26/08 5:53: 39 pm 5.38 MC Authorization
9/29/08 1:18: 53 am 1.90 MC Purchase
9/29/08 1:18: 54 am 5.28 MC Purchase
9/29/08 1:18: 55 am 3.79 MC Purchase
9/29/08 12:47: 39 pm 76.00 DDA PREAuth
9/29/08 12:54: 46 pm 15.01 DDA purchase
9/29/08 1:55: 00 pm 168.07 MC Authorization
Now after realizing this, I asked the representative, what does MC Purchase mean? They said thats when the merchant is paid, I asked this question 3 times, they said thats when the merchant is paid, so can you please tell me if they merchant was paid from shortly after 1 am on the morning of the 29th why am i still being charged and overdraft fee? And if you say you pay from highest to lowest, then the bank is still lying because this is proof that they pay at any time between 12 am and 8 pm. (which the rep told me 2 weeks ago on the phone). Which means i shouldnt have been charged because this shows that the merchants were paid b4 the purchase of 168.07 to comcast came through. I proved all of this to them they printed out their systems copy of my statement and it just cannot show how i went into over draft, they can only say because it all happened on the same day.
Well I am not taking this matter lightly. Like i told them I owned up to my 3 overdrafts, and that i was prepared to pay which was the reason for me depositing 300 dollars but 7 fees is rediculous. I am going to fight this. I read about a class action suit against Bank of America a few years back against cashing checks from highest to lowest in which they settled for 9 million. I found a law firm that deals with this and I am going to contact them to find out what can i do. If anyone is interested in joining me you can email me. We cant let them get away with this!
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