Usacomplaints.com » Business & Finance » Complaint / Review: DirecTV - Unauthorized Credit Charges. #355696

Complaint / Review
DirecTV
Unauthorized Credit Charges

In August my directv support was disconnected for non-payment. I just owed the main one month, that we don't challenge. Fourteen days later, I obtained a contact saying they had stopped my support. On 09/29, I experimented with spend my energy bill with my charge card. To my shock, the cost was rejected. After I examined my stability, DirecTV had billed my card, $179.17. After I named them, I first talked having a woman who hardly talked language, getting increasingly disappointed, after investing 10 units on-hold, I requested to get a boss. I had been subsequently used in a Guy called Dax, Dax declined to provide me his lastname, but advised me his identification # was 100292449. I told him what had occurred, which my vehicle have been billed for a lot more than that which was owed. I'd support for over 4 decades, therefore there is no early termination charge. After he examined my document, he decided that On 09/22, DirecTV had cut my new Statement, today observe that I'd NO support for that month of July. On a single evening, 09/22, they [Directv] billed my card for exactly the same quantity they charged me for. This statement wasn't shipped to me, sent to me, or was the cost approved. Used to do not, or have I actually, chosen for automated billpay. THE CHARGE WAS MADE WITHOUT MY PERMISSION! After obtaining a lengthy talk from "Dax", I hung-up the telephone. I'm confident I'll not notice from their website again, but he assured me that I'd notice from his boss, whose title is "Marlon" his voice-mail number, NOT REALLY A TRUE SPEECH number, is 956-784-7088. Etc 09/22 DirecTV reduces a brand new bill with inflated charges, On 09/22, additionally they pre-approve my creditcard for that quantity of the inflated statement, On 09/27 they post the charges, aparently this 5-day interval was to determine easily might spot the cost. On 09/29 I talked with "Dax", and reluctantly I'll notice when they could keep their term. I'll revise this article once they do. Till then, Watch Out For DIRECTV!!! I'd entertain reading from any lawyer who'd prefer to record suit against DirecTV. Take note the next data given below my title and bill number is info which was cut and pasted straight from their site. Should you discover there's NO automated bill-pay chosen

Jennifer Daniels

Tennessee

Bill # 2835589

Payment Overview

Last Cost

$179.17 on 09/27/08 Present Balance:$0.00 Car Pay: Not SetupPaperless Billing: Not EnrolledEnroll to See Expenses

Exercise Since Last Bill

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Pending

Finished (last 3 months)

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E-Mail AlertsBe the first ever to find out about special deals, fresh development and methods to improve your DIRECTV service. Should you donate to particular activities deals for example NFL SUNDAY TICKET™, we will also deliver you a regular activities plan. Test

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Account Data

Title: JENNIFER DANIELSAccount Quantity: 2835589

UpdateEmail

[email protected]

UpdateBilling Tackle

Jennifer daniels

Po box 262

Beechgrove, tn 37018

(xxx) xxx-xxxx

Shifting? Installation Handle

563 xxxxxx xxxxxxx xx

Bell gear, tn 37020

(615) xxx-xxxx

UpdateCredit Card

Card Type: VI

Card no.: xxxxxxxxxxxx5605

Expiration Date: xx/xxxx

UpdatePrivacy Choices

Unknown

Consideration Details Summary

Digital Payment

Pay Online

Car Spend

Reschedule Installation


Offender: DirecTV

Country: USA   State: California   City: El Segundo
Site:

Category: Business & Finance

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