I joined Visual Credit In September 02 after two major back surgeries in a year and a half. I had tremendous medical debt. Much of it put on my credit cards.
I told them my husband and I were wanting to to purchase a home in the near future and wanted to know if it would affect our credit. I was told it would only improve our credit scores as our debt ratio would be lower. I also asked them repeatedly if they charged any fees for thier service. I was assured they work on "Contributions" and there was no fee to me. That was not true. Within six weeks I had numerous calls from creditors that they had not recieved thier payments.
When I called, I was once again assured that this was part of thier "process" and that they keep the first payment as a "Contribution", I tried to get out of the program but I was told I could not have my "Contribution" refunded and my accounts would "re-age". I was hesitant but remained in the program as the "sales person" told me this was a normal part of the process and to wait and see my balances going down etc.in the meantime, I have had to call them atleast two to three times a month because of creditor calls, they tell me the collections people are just trying to get a commission and not to worry, I am in the program.
We applied for a mortgage this month. I was shocked to discover numerous delinquntces and lates on our credit report. I had perfect credit for the last eleven years! They will not return emails, calls letters or faxes. I stopped the monthly bank draft, had to call all my creditors and give them money over the phone to get current as well as I paid Visual Credit thier 438.00 this month. They let more than 30 days pass before sending a payment to my Citicard and they have raised my interest rate to 25%. I was at 9.9 before joining this "non-profit" agency. This has been a nightmare! I have built my credit for eleveln years to have it destroyed in three months!!
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