Ive called more than 7 times to get the name of a person to submit a form, w-9, to so that my morgage payment can be made by the Salvation Army due to financiall difficulty after a necessary knee surgery.
The form was recieved by them on Jan. 3. Gave instructions on how to get payment and they didn't follow them, so the form was sent again with postage paid and they didn't respond.
Now they are sending me forclosure notices becuse they aren't cooperating to get their payment.
I can't get the name of the person I need to talk to so that we can get it straightened out.
I'm not the only one. These people are taking our homes.
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