Usacomplaints.com » Business & Finance » Complaint / Review: Wells Fargo Home Loans - Escrow screw-up. #344942

Complaint / Review
Wells Fargo Home Loans
Escrow screw-up

I ought to have created this notice earlier but I've experienced and from the clinic with a few medical problems and was not able to return to this prior to this.

Last March my spouse and that I purchased a home in Tacoma Washington for the boy, and got our mortgage funding through Wells Fargo, bill number 0173230632. Once we had some uncomfortable encounters on the prior mortgage when Wells Fargo didn't spend the insurance from our escrow resources, we required this mortgage be low-escrowed also it was authorized. We shut on 24-Oct.

In July I obtained the statement for that first-half of the 2008 house taxes, that have been currently overdue, charging me $142.82 in attention and fines. I named the Pierce County Budget and Financing Division in Tacoma to discover why I'd not obtained the notice prior to the fees were due, and that I was informed the goverment tax bill have been required in February-08 by Americas Servicing Business. After I approached them (July 23) they advised me their parent organization was Wells Fargo, and they support the escrow balances for Wells Fargo mortgages. I questioned why they'd required the tax expenses for my consideration when I didn't have an escrow, plus they called me back again to Wells Fargo’s duty division, where I talked having a lady named Ann. She suggested that since I have had no escrow account that neither Wells Fargo or Americas Servicing Organization had required this data, despite what I'd been informed from the Pierce County Budget and Money Division. I requested to talk to her boss and after ~10 moments on-hold I had been attached to Rosemary Fausito, who stated they might do nothing. I requested to talk to her supervisor, she suggested her supervisor, Betty Valentich, was out-but might return my phone. Up to now, over 2 weeks later, I've not acquired the phone call.

Our place is I had been compelled to pay for the fines and curiosity on my goverment tax bill for no additional cause than I'd not obtained it over time, because of the meddling by Wells Fargo’s company Americas Servicing Organization, that they had no to do. There's no escrow account therefore Americas Servicing Organization shouldn't have actually identified about my mortgage, however they'd the goverment tax bill delivered to them in the place of in my experience. Consequently Wells Fargo ought to be accountable for the $142.82.

I tried to solve this by speaking with workers of both Americas Servicing Organization and Wells Fargo, and got only denials of what had happened and objectives for return calls which never occurred.

I hereby desire Wells Fargo to settle me for these costs that have been enforced through no-fault of mine, but due to Wells Fargo.

Regards,

James Thomas Sokola, Jr.

[email protected]

321-427-5470


Offender: Wells Fargo Home Loans

Country: USA   State: Iowa   City: Des Moines
Site:

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google