I first contacted this company through via email and was responded to by a Mr. Chris Colburn (I still have all the emails) regarding a modification to reduce our mortgage payments with the mortgage company we currently have (CIT in Oklahoma) which the mortgage company would not help us.
We signed the contract and had the money deducted from our checking account in two different installents. I kept calling to find out the status of this to a Mr. Colburn and no response, so I emailed him and he stated again that this is going to work. I have spoke to a person by the name of April Bruce who told me that someone by the name of Adam Hoffman has our case (don't know what happened to Mr. Colburn and have emailed him several times since the beginning of July with no response since then, so I keep calling and getting the run around)
My last conversation was to one of the most rude lady workers there and told me that I could cancel, so I sent my first cancellation (faxed) on August 11th and then again August 25. I keep asking for a phone call or some sort of response, I keep leaving messages and No reponse. As I read the contract, it stated that I had 72 hours to cancel to get a full refund and that is how they get you... They don't respond to you in 3 days and have NOT responded since June 18 other than telling me that this is going to work.
We need our money back, since we have moved on to a better reliable company that has corresponded with us. How can a company take advantage of people trying to save our home... We are not in foreclosure and wanted just to reduce our interest rate or payment and was told that IMC Financial can help... The rude lady also told me that they contacted someone by the name of James who told them we were not in foreclosure for we know that, we just wanted a Loan Modification. Please help us to get our money back for services NOT RENDURED by IMC FINANCIAL Thank you!!!
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