Usacomplaints.com » Business & Finance » Complaint / Review: American Express - Business card account closed after repeated fax requests and rude service. #338785

Complaint / Review
American Express
Business card account closed after repeated fax requests and rude service

When applying for my business Amex cards I was easily approved or so I thought they activated my cards with a high line of credit then sent my accounts to their incompetent identity protection team more less a bunch of high school drop outs with speech problems they asked for all kinds of information to be faxed which I did then they asked for more info to be faxed which seemed abnormal they said 3 days to review the faxes it took over a week the more i would ask questions the more they would be rude customer service is the worst I've ever dealt with i guess when u hire incompetent morons to handle important accounts so now they closed my account without ever contacting me so now I have the pleasure of calling merchant services and no longer accepting those incompetent morons at any of my restaurants car rental agencies and car dealerships as disgraceful as they are I don't understand how they can say American Express when it should be moron express



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