I pay this credit card off every month completely. This time it didn't go through. A customer service rep called a few weeks later. Said I'm late. I told them I paid it online. He said I could pay now and he'd waive the late fee. I paid. The late fee was never waived and they will not waive it. I've never missed a payment and always pay it off completely every month. I will be canceling this card.
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