I called to get a payout on my account. I paid the said amount, but I got another bill, and they said it was from interest. So I paid that amount and they took two days to "process" my online payment, thus making me late! I owed nothing on my account but was held to a $40 late payment fee!!! Other reputable businesses would have waived the fee, especially since I was never late in making payments prior! I am submitting a letter to their corporate office to tell them this sad story of low-down business tactics! Juniper *.
0 comments