When I switched to Verizon, my AT & T service was cancelled (on May 10). I believed I was paid up at that time.in just 6 weeks, AT&T sold my account to Collection Company of America. When one of their agents called me, she identified herself as an AT & T employee. I was surprised to learn that they believed I had a balance of $69.84. Since I hadn't had service after May 10, I asked what I owed up to that date only. She would not answer that question and put on another very rude woman who sarcastically said " I'm just putting you on record as refusing to settle this debt". I said I wanted to know the actual amount of any debt, since I doubted I owed anything. She said "Fine - I'm gonna drop your credit score 150 points and report you as a bankruptcy to the credit agencies".
I called AT&T, who told me about selling the account. I feel they are still respopnsible for selling my personal information to these disreputable people and are complicit in this obviously criminal behavior. To have the audicity to threaten to lie in order to damage a person's life (and possibly carry out that illegal threat) makes it very clear that AT&T should have had more discretion in its assignment of the account after such a short time for such a small amount - and CCA should be out of business for sanctioning such criminal behavior on the part of its employees.
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