I have been a customer of wachovia for over a year now. I over drafted by. 66 cents a minor bank book mistake. Within all of this i occur 75 dollars in overdraft fees. When i looked at my account online i noticed a 20 dollar charge on top of a 35 dollar charge.
When i called to ask about the overdraft problems in my account and have the explain the 20 dollar overdraft fee, the very rude call center Representative explained that they have a system called a "promise to pay system." What happens when you overdraft is that they promise the designated person that the funds will be available in 24 hours, and somehow that cost 20 dollars. Then when the funds that wouldn't even be posted if you when in the day you over drafted, you incur the 35 dollar overdraft fee. Because of this i am going to leave wachovia i have never been with a bank that doesn't value their customers and that is the largest rip off that i have ever incurred.
0 comments