I have an account with Fairbanks Capital. I was one month behind and Fairbanks said that I am 2 months behind (not counting a September payment I made which they said they never got yet I have the canceled check to prove it), threatend me with a foreclosure letter, and wanted me to pay 3 months in advance. My monthly payment is normally $982.00 and Fairbanks wanted $3,000 for the months of October and November (some were hidden fees) and Decemeber's through February's payments 2,400 in advance!
After faxing them the canceled check for the September's payment I tried contacting them about making payments to get caught up I can't get contact anyone. I've made numerous calls to Fairbanks just today. Each time I am put on hold, told to call another number, or hung up on! I was once even told they wouldn't accept my payment!
When I called one of the other numbers, they refered me back to the previous number. I still can't get reach anyone on where to send my payment. It is now Decemeber and this month's payment is due and thanks to dealing with Fairbanks for over 3 weeks I will probabaly be billed late charges on my December's payment. Also, I have found out that the person that was handling my account has now handed it over to someone else, and they will not be in until the following week.
It has also been a year since I have recived any statment on my house or how much I owe and I do not know where my payments were even going!
I have read on the internet other stories simliar to mine with Fairbanks, this company needs to be handled immediatly.
Linda
Indian Springs, Ohio
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