Usacomplaints.com » Business & Finance » Complaint / Review: Bank Of America - Kenneth d. Lewis Corporate Headquarters. #312329

Complaint / Review
Bank Of America
Kenneth d. Lewis Corporate Headquarters

Bank of america ignores pleas of 9/11 survivor.

I have one better for Bank of America. As a survivor of 9/11 who has a broken back, among other things, I moved to Massachusetts, where no one cares about disabled or poor people. I can't get food stamps, fuel assistance, home health care or a motorized wheelchair because although I can't walk or stand for more than a few minutes, I don't need one in the house. I live on $1,000/month Social Security and worked and paid taxes for 30 years. I was with BoA for 7 years.

For the first time ever, I accidentally bounced a check putting my account over by $6. Since I had dropped a pitcher of boiling water and had 3rd degree burns all over my legs, I was unable to do anything for a few days. I had some outstanding checks, all in amounts under $20 because I had bought some food and dog food for my service dog. The total 6 checks were probably $70. The bank would NOT cover me until I could get out of bed, and as a result, bounced the checks twice and it ended up cost me $500 which is my rent money, car insurance, phone, cable, etc. The branch will not do anything and when I found Kenneth Lewis' fax number, emailed, with no response.

I have NEVER bounced a check in my entire time with Bank of America, these were extenuating circumstances and faxed my most recent doctor's report of how I should really be in assisted care and the Social Security award in 2002 of being legally disabled. Plus my mother has about 12 accounts with BoA, my sister has a mortgage and a $100,000 line of credit (no she has no money either), but you would think that just based on the humanity of my situation they would do something instead of adding to my issues which include a senator (Kennedy) who's head of housing, Tom Walsh, responding to my letter of why my electric bill in this rental was $5,000 a year, told me if I couldn't pay my electric bill, move into a shelter. Then there's Governor Patrick who told me it wasn't his job to help me. As a political activist for 25 years, I have never heard any comments like these from politicians.

I would gladly participate in any class action lawsuit against the bank which can be left to my sister. I mentioned in my letter to Lewis that disabled people tend to live shorter lives than healthy people. And at 56, I can feel my body shutting down and will be surprised if I live another 3 years. Look at Christopher Reeve. With all his money, he could not stop his body from failing after 9 years.


Offender: Bank Of America

Country: USA   State: Nationwide

Category: Business & Finance

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