I was contacted on 7/25 and was told I qualified for a no cost mastercard. I asked many questions, including how can they make money this way. They told me they have associations with other companies who will then in tur send me offers and I would have 30 days to accept these offers and a lot of people accept them so that is how they make their money.
For this particular oder they said there was a one time processing fee and they would not charge my checking account if I decided not to take it. Time went by and I forgot about the call until one day I see a debit come thru on my checking account for $159.90. When I contacted Capital First I was told that I had not cancelled within 14 days.
I told them I never received the package and I didn't want the service since I was mislead and didn't need this type of card. After numerous calls and promises my account was cancelled but I have yet to receive my refund. I sent a complaint into the Better Business Bureau and they responded with an apology stating they didn't mean to mislead me and a check would go into the mail on October 23rd. It is now Nov. 26th and I have no check.
Karen
Livonia, Michigan
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