I was told by rent-a-center that they had a worry free gurantee, meaning that if you found the same merchandise at another rental store that rent-a-center would match the price.
I rented a 42" inch plasma lg television from rent-a-center (cash price about $2,700.00 and term price around $4,400.00.
A new rental place called eagle rental purchase was across the street from the rent a center i delt with. I went in eagles and found the same 42" inch plasma lg tv (cash price $1,699.00 and term price $3,300.00.
I went back to the rent-a-center and talked to the manger about the worry free price guarantee. He had one of his sales people trey call over to the eagle rental store and confirmed the price and that it was the same 42" inch lg plasma tv, which it was confirmed by trey who told me and his manager. The store manager told me to call the district manager because he did not have the authority to handle the situation on the price difference.
The store mananger refered me to guy the district manager. I called guy, and he knew about my situation after talking with the store manager, but did not know the exact money difference until i told him. He told me he could not match the price.
I asked him about the worry free gurantee, and he still said he could not match the price and that i could return the tv if i was no happy with the price.
So i had rent-a-center pick up the 42"inch lg plasma tv and now i am out of at least $900.00 dollars. I just read an article on the internet that rent-a-center just settled a class action lawsuit for $86 million for over charging their customers in new jersey.
Http;www.fool.com/investing/value/05/01/rent-a-center-moving-alon. Aspx
I also told them that i had renter's insurance and rent-a-center told me that i would still have to buy their insurance to gurantee their rentals were 100 percent protected.
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