I spokew with a sales rep Clark Henry in early August and gave him my account number for the withdrawl, he promised to send me information via mail and I never recieved it so I CANCELED IT 2 weeks before the withdrawl to my account.
Anyway they withdrew the money and I have been fighting with them ever since. They did admit to the error and faxed a letter to my bank, so I had some fees returned to my account from the bank due to NSF checks. It has been 3 months and I have not recieved a refund. I called today, and was told that this company was fraud and that I had to call the police. When I confronted member services about this today they told me to "go ahead and call the police".
I need help getting back my money, I'm not going to let them take advantage of me!!!
Kristen
Grand Rapids, Michigan
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