Complaint / Review
CrossCountry Bank
Cross Country Bank ripoff dishonset fraudulent billing

On my sept. Statment showing due date as 10-05-02 in a paragraph bellow a reminder note "an annual fee of $50.00 will be billed on next month's statment." the minimum payment due was 35.00

I made my payment of more then 35.00 believing my next billing cycle in 11-02 would require my annual fee. Wrong they assesed it on 10-05-02 I responded by making two additional payments to bring my account current.

I then called to complain, was told to put it in writting. I did, and was told the over the limit charge was fair, and would remain on my account. I also requesed information as to why I have never been offered an increase. I was told to request on and if approved it would cost $100.00.

I have appreciated the chance to rebuild my credit history, however I feel this was wrong, and the Sept. Statment was ambigious and mis-leading.

Melody
Pullman, Washington