I went onto this website and agreed to pay the $1.95 and $1.00 fee for processing, shipping and handling. I double checked the site to make sure there were no additional fees and received a receipt for the $2.95 to my email account.
About a week later I noticed a charge for $39.95. I haven't even received my free CD and they were making additional, and unauthorized, charges to my account.
I had not been told about a 7 day trial membership or any additional fees. I called to ask them what was going on and they told me that after the 7 day membership you are automatically enrolled into their program and charged the $39.95.
I explained that I did not find anything about that on the site and that I haven;t even received my free CD. Why would I willing enter your program and spend additional money on a program I haven't even tried yet?
I asked for a refund for the $39.95 they were not authorized to charge since I have received nothing from them and haven't benefited in the slightest but they told me they don't issues refunds.
The woman was rude and continued to interrupt me during my explanation and questions (I have the feeling she has this discussion with many individuals on a regular basis), and when I asked to speak to her superior I was told that he wouldn't tell me any differently and there was nothing they could do. I told them to cancel my subscription and don't bother sending me anything, they're likely to charge me more for what I already unwillingly had to pay for.
Do NOT subscribe with this company. You WILL regret it.
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