I had closed the account because it was not benefiting me at all and I had thought of them to be very crooked. Well, a month or so after closing the account I was told that I have a past due balance and late charges. I had told them that I knew that I have a past due balance but, I should not be getting late charges on a closed account. They explained that I must continue to make the monthly minimum amount and/or pay it in full... To stop the late charges.
Very upset, I had paid the minimum amount and turned around and paid double the minimum amount. Then I was told of a "pay-off settlement" amount to pay. They would call and I would hang up... Not wanting to deal with this company. Then finally (within days or up to a week or so after I was amount the settlement amount), I had called them and asked them if I pay this amount, will you leave me alone for good? Will you show up on my credit report showing that I still owe you? Will I hear from you years from now, letting me know that I still owe you? I had asked all kinds of questions like these and was always told "no". I no longer wanted to deal with this company and paid that given amount... This was in February.
It did not take years to get a call from them... Yesterday (April 9) I had got a call from them stating that I owe and is behind. After getting angry and speaking to a supervisor, I was still told that I owe... Because I had originally hung up on them during the original settlement (not once but, twice). She does see where I had called back and spoke to someone but, that does not count as the settlement because I had hung up again.
I had told her that it does not make sense and they need to go back and listen to the "alleged" recording, for the notes are not accurate and/or you are leaving out something or lying. She then told me that there is nothing that can be done and I still owe. I had told her to just put it on my credit report (bill me), for you are a very crooked company. I want to know how can I get this resolved and what can I do about the settlement amount that I had paid, etc.?
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