On December 12 My 2000 Jeep Cherokee went off the road in an ice storm. It was towed to My daughter's house since it was closest. Nationwides adjuster looked at the car when no one was around, had the car towed to the dealership and prompty went on vacation till after Christmas. Having heard nothing I contacted the dealership and asked them what was happening. I was informed that they could not get in touch with the adjuster and his estimate was missing many parts. After christmass I was able to leave enough messages to get someone from Nation wide to address this, however I still heard nothing on payments or anything.in the second week of January the dealership informed me the car was ready and what did I want to do about payment. After numerous phone calls to Nationwad, accompanied by some verbal abuse by a "supervisor", including him bitching out and hanging up on the girl in accounting at the dealership, I finally found out that the original adjuster, who first insisted he sent the check to me, "might have left the check in the car". What type of person leaves a check for $2600 in a car and then has it towed away without saying anything to the owner? In addition to this, there was one tire damaged in the accident so at my own expense I had to buy a second one so that could steer safely. Also there was much hidden damage, including a damaged track bar, bent drive shaft, and transmission shaft.in all I have had to have an additional $1000 in parts and repairs and at this point (March 30) the car is still not drivable.
0 comments