Usacomplaints.com » Business & Finance » Complaint / Review: Veritus Funding - Aka golden valley lending group mortgage manager or loan officer. #282756

Complaint / Review
Veritus Funding
Aka golden valley lending group mortgage manager or loan officer

Veritus Funding is a fraud! The hire just about anybody to become a loan officer for the company. Once you start working there, they give you the title "Mortgage Manager".

The trick first is that they hire you and immediately put you through a training program that starts in the 3rd week of the month. You start on a Monday. Once at the office, you hit the training room running, and they give you a training book (script) on how to sell loans.

Fraud #1... First you do not notice that you are in this training office for 5 days and about 8 hours a day. Next you don't notice that you are now working for the company, including training, yet they have not given you a contract or employee contract, company policys, rules and regulations etc...

At the end of the 5 day training, your taken into a room to speak to "The Owner" or Brent who first appears as the head trainer, where he really is the owner. After a brief interview, your hired and told to return on Monday.

You start on Monday working... Answer phones like a receptionist, and learning how to go out to meet clients (leads they give you). You start work at 9:00am and by 4:00pm (no break) your given a lead (client) who lives 2 hours away in Orange County. You then leave (hit rush hour traffic) and arrive at your pre-arranged 6:00pm appointment. Once there you talk to the client from what you have learned in your 40 none paid 5 day week training. When you finish, on average you will be leaving that clients home at 8:00pm or later (really) to attend another pre-arranged appointment about 15-30mins away from your last appointment (you hope, but more likely farther). You arrive at that appointment (late as hell) and again trick (I'm sorry, pressure) the client into listening to you as you go through your training script. Meanwhile if successful (if your good), you have signed this client just as you have done your 6:00pm client.

Signing your client means you got them to sign all the loan disclosure papers, and also you took all their important documents, i.E. Mortgage coupon, tax reports, W2's, paystub, and even bank statements.

If you were successful (LUCKY) you signed both. Most "Mortgage Mangers don't sign any clients, some one. No one signs both. Meanwhile if you look at the time its about 10:30pm to 11:30pm and your tired and ready to leave to return to San Diego. Depending where you live in San Diego, you should arrive totally exhausted from that 2 hour return drive home around 1:00am.

If you were like me you should have documented your working time at around 15 hours for this day, about 200 miles driven, 3 1/2 to 4 hours driving time (based on getting through rush hour traffic) and about 7 hours in the office (with no lunch) 4 hours talking and signing clients, for a total work day of 15 hours with no break. I'm not joking. No break.By the time you leave the office and arrive at your clients home, you realize that you didn't even have time to piss let alone to fill the car up with gas. At the end of the last client, you rush to the gas station to take a piss and realize that you didn't even have time to eat lunch, dinner or even a snack. And this is Monday your first day. Now do this each day, including Friday, and you should end up with about 1000 miles driven, 75 hours working, 20 hours driving behind the wheel, 35 hours working in the office (maybe one or two lunch), and 20 hours talking to clients. Now comes the weekend.

Saturday your given more clients around 3. And on Sunday, if there are clients its almost the same around 1-2 clients. All the while you work on Saturday driving out to the clients 2 hours. Two hours with each of the three clients for a total of 6 hours, and then the two hours (rush) drive back to San Diego to get some rest (seriously). Total for Saturday comes to 4 hours driving and 6 hours with clients for a workday time of 10 hours. Then if (you might get this day off) you have to work on Sunday, its about 2 clients at the same rate and times. The results for Sunday is 4 hours driving and 4 hours talking to clients for a total workday time of 8 hours (ON SUNDAY), can you believe!

For the week you could wind up driving for 1400 miles for a total time of 28 hours. You work time would end up being 93 hours! I estimated about 85-90 hours a week for the first 4 weeks.

Little do you know if you have read this far, the "Mortgage Managers" like clockwork, arrive each day, tired from the prior day, and still having to follow the same process. There is little time to even process the prior days clients files (if you are lucky enough and skilled enough to sign up the clients). Meanwhile, you get behind on submitting the files and then this builds up. All the while your not paying attention to one very important detail and fact.

Your not an employee, or even an independant contractor!

Yes if you have made it pass the week of training (remember 40 hours) and your first week working... You have fallen into a trap. Your working "AT WILL". This means your working for a company that basically doesn't know you, can claim at anytime that you don't work for them, can fire you in a heart beat for any reason, can take all those files you worked so hard on from you so easily, can lock you out of the office if you return to work the next day for no reason, can spread lies to those clients that you saw and say that you were a bad employee, can spit in your face and tell you to "f" off if they want. Why? Why? Because your not even an employee.

Did you sign an employee contract BEFORE training. How about after training? Maybe after your first week? If you did, does it say your an employee or independant contractor? Does it tell you how much your commissions are? Does it tell you the policy of the company? How about your rights? How about your responsibilities as a loan officer (I'm sorry, Mortgage Manager)?

You say you saw and read and understood your responsibilities? Ok, did it say that your not allow to order an appraisal, contact the appraiser, see the appraisal? Your not allowed to order credit report on your clients, eventhough you collected a credit report check and that you worked as a loan officer before and this is standard proceedure? Did it say that your not allowed to even look at the actual credit report? Did it tell you that you are not allowed to see an actual approval from the lender or underwriting? Did it tell you that there are people who work in processing for the company who will treat you like your less than a person? Did it tell you that you will be told daily, weekly (if that) that everything is ok and if you don't hear nothing about your actual submitted files, then its a good thing?

Are you getting the picture!

They are a fraud. Management included. Management are not professionals. They are hired guns or people are there to push you to grind the pavement, and not worry about the actual files you submitted. The company gets you to go out daily like clockwork to bring back to the hive individual loans regardless if the client quality. Oh, they give you a team name called "CLG". It stands for Company Lead Generated. Again your a slave with no rights. You work long and hard and return with the honey and like a fool you give it over to the mother bee "Brent" and his legend of criminal workers. Your subjected to abuse verbally and made to feel inferior in your sales techniques and experience. If you even show a hint of a backbone, your fired! If you do not show up for work for what ever reason (it better be a good one), your fired. If you ask too many question, question your "Superiors", your fired. No not given a warning, straight out fired! I don't care if your there 5 weeks like me or 9 months like some other poor fools who were recently fired.

Look, don't work there! If you have been in the mortgage industry at least for 2 years, don't ever go there or any place like it. If your new, your stupid and they will feed off your stupidity, lack of sales experience and lack of manhood (balls). Remember, your not even an employee! Your not paid by the hour, you don't receive benefits, your not even punching a clock! You not a independant contract either. Why? You don't have the freedom to come and go when you want. You don't have the freedom to work on your file like a normal human being (loan officer). You don't have the freedom to work on your file after you work hard and got the client to sign all documents. Why, your too busy working like as stupid bee, answering phones, setting appointment for other clients, and then rushing out the door to go see two clients a night, all with out even having lunch, or taking even 15mins in a 15 hour day work schedule to eat food.

Brent the true owner, marches around barking (subliminal) orders at you, just because he has one skill (not a gift), andt that is controling human behavior. He is control you too. Look at the way he talks to you. Look at what he got you doing, week afte week. Look at how much time your spending, and for what? You can get fired in a second, with no rights. Contact any lawyer and they will tell you. Its a sweat shop. Look around you, everyone has either quit, been fired or is going to quit anyday soon. If you haven't notice, only friends, family and 1 person who claims to have worked there for 4 years are working with the company. Its BS.

Do yourself a favor, file a complaint like I did with the BBB. Next file a complaint here with RipOff. Then contact me and join me in a class action lawsuit against the company. Send me a email and I will get back to you. Better yet, if you can file your own lawsuit. First try to get them to get you an contract or something in writing. Next demand that they treat you like an independant contractor. Next leave. Yes, why stay at a set up like that. I currently have 3 other companies wanting to hire me! Most of past employees I have referred to a company in Mission Valley at 2020 Camino Del Rio North. Everyone is very very happy working there! Its a real company. Go by and ask for me, or Robert. Then send me a email about your experience. They will give you a contract on your first day! You work only 8 hours a day and they give you leads all day long. You don't have to drive anywhere!

Listen, Brent is a con! His company is a Fraud. His processing (one person) is a "Beotch", his management is "COLD" as ice, with the exception of a guy name "Brian". He is about the only normal guy there. The other CLG Manager "Tracy" is at first appears a robot who does what he is told. But I connected with the true person inside and he is just trying to do the best he can. If you give him a chance he can teach you a lot. But he is caught up in a bad company and for some reason under the bad influence from the owner "Brent". The guy has something on Tracy for somereason.

Remember this also, they are giving you bad rates to sell at the start. Remember how you can't do this, that, just about anything on your own loan. They also give you these rates that are a crying shame. I feel sorry for my clients that I "Persuaded" into going into that "Bait & Switch" loan. If you don't sign the client at that house the night you go out, the ROT team will take your file. Think about this for a moment. You traveled all the way out to to meet the client, spent all you money on gas, and time, and then you have to give the file over to ROT. They then call the client and give them the much lower true rate, and tell the client your basically were an idiot and to not talk to you again. All the while "Brent" keeps telling you how the ROT team is so successful. Example, you tell the client you can only give them 5.875% (when rates are really at 5.125%). The clients believe you and sign. All the while your not giving them what the advertisment really says. Plus if they change their mind or don't like you, the ROT team gets your hard earned file (papers and all), and sits at their desk and tells the client they can get them say 5.25% etc... And lands the deals. Finish. Yeah. The ROT comes to work at 9:30am-10:30am each day, and I see them leaving sometimes before 5:00pm to go home! Yeah gone. They just call the clients you "f" up or didn't finish and then go home. Your stuck out there working whole day and night like some idiot. Brent and Management, doesn't want you to close the file.

Are you hearing me! They want you to get too busy, or be a dumb ass. They watch you bring the honey (files) in each day like bee's. They know you don't have time to work at your desk processing the file. They know you don't have time to follow up finding out if your file is approved, the appraisal is ordered, the lender conditions etc... They know. Plus they know your a idiot with no contract to work there. They then easily tell you they will take the file and give to ROT. Processing doesn't even have all there system set up. Eitherway, you don't know what's going on with your file. Seriously. Clients keep calling you asking about what's going on, but you don't know. Why, because their system is designed to keep you in the dark, so that the file goes to ROT and that you close about 1 maybe two files every 6-8weeks. The result for you is about $3000 a month on your. 80 cent (VERBAL) commission.

Get out! Tell everyone

Ps...

I think TED is tied to the company in some important way. He's in on it too.
And the "Manager" of ROT, he's up to something. Ask yourself, why is he still there? Oh, and "Tracy", he's has not been with the company for not even a year. I've talked to many many other employee's who quit or were fired and they said that the company's full of BS. Almost all of the ROT was fired or quit during my 5 weeks with the exception of this guy named "Criss". Lastly, the guy named "Phillip" who is in charged of the Lead Generation System, seems at first a "D", but after talking to him, he's ok. He seems like he works too hard for them.

GOOD LUCK if you stay. There are better jobs out there who are not tricking their clients with false advertising and then later training you to decieve the client.

I was fired for taking a day off last week after working 17 days straight. I turned in 18 files for processing out of 29 clients given for a total loan value of $10,000, 000. I was hired back the same day afte being told by "Tracy" the manager to go and talk to the owner Brent. I did and begged for my job back due to the fact that I had worked already for 308 hours for the first 4 weeks, and that I just worked the past 17 days! He gave me my job back. The following 5 days, I was fired again in front of the whole CLG team. Brent told me that I was acting defensive. He told me that he was seeing a pattern when I told him I did not get the clients mortgage statement. He talked to me in a Antagonist tone and I addressed him on that issue. He was offend and fired me.

See.


Offender: Veritus Funding

Country: USA   State: California   City: SAN DIEGO
Address: 6050 SANTOS ROAD
Phone: 8583004800

Category: Business & Finance

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