Company already has a complaint on Better Business Bureau aside from the one I submitted for the same reason. The appointments they set are totally bogus. I bought a 25 appointment package for approximately 1400 and I was told a 40% closing ratio. Shoot, I would have loved to have a 5% closing ratio. They scheduled me for 15 appointments, 8 were dark houses, 3 wrong addresses, and 4 complaints against the company that got the door shut in my face. The company only schedules appointments from Tuesday through Friday, whatever happened to the remaining days. Regardless, midway through my appointments I was told to make my schedule more available that's why I was having so many problems. I did so and the above numbers are still the results.
Upon confronting the company, their statistics indicate that they scheduled me for 45 appointments, when I have proof that they only did so for 15. Upon indicating so, they insisted that my availability was the problem. So, my availability is every day after 5pm, all day Friday, Saturday, Sunday, and any other day appointment as long as I'm told more than a day in advance. I guess they needed someone to create more days in the week to justify their inefficiency.
Still, the manager calls me mind you at my work location 10 times in a period of an hour as a supposed resolution and when I insist that he no longer call my work, he resorts to profanity, threatens me physically, and threatens to sue me for not doing their job.
This may seem one sided, but it really isn't. All I wanted was qualified appointments and when that wasn't done, I just wanted my money back. And now I have to alot more time and energy to possibly deal with legal proceedings to resolve this matter.
Stay away if you want to stay compliant and not possibly deal with legal proceedings. This company is a joke and a total waste of your time, money, and energy.
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