Complaint / review text:
As a Financial Advisor looking to build my practice, but no dedicate 100% of my time to prospecting, I was very interested in what Alan Scott had to say his company Annuity Solutions could do for me. For $1000 they would guarantee me 25 face-to-face appointments to review prospects financial assets. However, the results have been less than terrible. The appointments are set 24 hours in advance and any appointment that does not result in a full presentation, would be replaced. But as you will see with the results I have been tracking, I was looking for a refund.
Since I started using Annuity Solutions in December 2007 they have set 39 appointments, 23 were not even home, 15 said they never set an appointment, and 1 was an actual appointment. Remember these appointments were set only 24 hours prior. I contacted the BBB and was told Annuity Solutions policy was to replace the appointment, no refunds are permitted in their contract. I have also sent numerous emails and made many phone calls to Annuity Solutions requesting a refund, only to be told they do not give refunds. Many of these appointments are 20 or more miles away and a waste of time and gas to drive to, only to have no one home.
I cannot see how they continue to operate, as with results like this I will not be a returning customer and I am considering just writing off the $1000.