Usacomplaints.com » Business & Finance » Complaint / Review: Bank Of America - Visa Signature Credit Card - BOA Offered 0% Balance Transfer then took away even with ontime payments!. #276320

Complaint / Review
Bank Of America
Visa Signature Credit Card - BOA Offered 0% Balance Transfer then took away even with ontime payments!

Bank of America is the biggest scam credit card company I have ever dealt with. I have a 750 credit score - always pay every bill on time. I decided to take Bank of America up on an offer of 0% balance transfer for 12 months. They approved my application, gave me an $18,000 credit line and transferred the $9000 from my other card. So far so good.

Today, I get back from vacation, KNOWING that today the payment is due. I neglected to schedule payment in auto-bill-pay as I do with all other bills but knew I would be home today. I go on their website to pay and noticed that payment wouldnt post until tomorrow, which would make the payment a day late (even so I am physically paying it today, which is on time)!!

So I call customer service, ask if I can make transfer payment or any type of payment via phone. Rep said sure, but it's after 5pm so payment will post tomorrow. I asked, "If it posts tomorrow, will I loose my 0% deal?". She said "Yes, of course you will - becuase the payment is late." I told her to close account IMMEDIATELY and proceeded to transfer full amount back to my other card (5 years, never had a problem with my other credit card company). I am DONE with Bank of America.

SO... Becuase Bank of America's system wouldnt post the payment until tomorrow, even so I am making every attempt to pay the payment ON the due date, they would jack my rate from 0% to the default rate. She (the nasty rep) also said that I was going to be charged a $39 late fee.

STAY AWAY FROM BANK OF AMERICA! I was warned my a good friend but didnt listen. They are a complete scam - even to us folks with perfect credit scores. I hate to see what they do to folks with less than perfect credit.


Offender: Bank Of America

Country: USA   State: Delaware   City: Wilmington
Address: PO Box 15714
Phone: 8004212110

Category: Business & Finance

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