My home is in foreclosure and I have tried many time to get a payoff. One person tels you they can do it, then anoother tells you to call customer service. They charge me for insurance and double my payment.
When I told them I had my one insurance they told me to fax proof. I did it 4 times and it is still not resolved. Beacuse of the increase in payment I was unable to make my payment and am now in forclosure.
The rep I am speaking to refuses to help me and said she does not have time to help me with insurance issues. I am trying to refinance but cannot get a payoff either.
HOMEQ is the WORST company I ever dealt with.
ANDREW
Cleveland, North Dakota
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