Complaint / Review
HomEq Servicing, Wachovia
Ripoff, excessive billing, adding escrow accounts not needed

I have 2 properties in Ohio which HomEq is the mortgage holders. Argent Mortgage was the original lender that sold my accounts to HomEq. I have always had insurance on both properties. HomEq has applied Lender Placed Insurance on both properties without notification.

They opened escrow accounts that were not needed. When Argent sold my loans to HomEq I was not aware that I as the one to send copies of my insurance to HomEq. My insurance co. Ohio Fair Plan sends copies to Argent Mortgage to show proof of insurance. I have talked to HomEq, Customer Service and Insurance dept. Every month without any results.

I fax them copies of proof of insurance every month and they still over charge me every month for an escrow account I do not need. Now they are calling me with collections for $11.00. They will not send my statements for payment. I have payed my mortgage payments on time every month. They sent me a letter stating they cancelled my lender insurance, but still continue to charge me for an escrow account. They are scamming people and this needs to be stopped. I have tried everything to get this right but it has not stopped. They say they will report me to the credit bureau for the escrow accounts. I invest in real estate and do not need this headache.

Thank you,

Danita
Los Angeles, California
U.S.A.