My loan was sold to Homecomings in December. Has been messed up since. I have made numerous phone calls - at least 30, numerous E-mails from their web site, and two certified letters that have not been responded too. The original loan company sent over 3000.00 to homecomings in my escrow account in December.
By January (1 month), my escrow account was over 2000.00 NEGATIVE. My principal is not being applied to my loan (conversion of funds?), I have late fees and penalties now of over 500.00. I have asked for corporate headquarters phone number but was told by a (supposed) customer service supervisor that they did not have that number.
I can not get any help from anyone I have talked to, and even with certified letters, cannot get them to respond. I have made every payment - principal, interest and escrow account, and can show it with bank statements. I bank on line so I know the date every payment has been sent. I have never been late. I am 52 and havee NEVER had a blemish - not even a late payment on my credit report until now.
I'm frustrated, angry and don't have a clue as where to turn. I have talked with one lawyer and his reply was "It's not even worth it for him to talk to me." Any ideas as to where to turn to now.
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