My situation with Homecomings Financial has been going on since Feb. 2006. My original loan was made through Summit Bank who then sold my loan to Homecomings.
All the paperwork was notarized and legal. The contract initiated accordng to the terms of contract. Since my wife and I are paid at the end of the month I requested and received a payment due date of the 10th of each month. The first payment was to be due on Feb. 10.
Unfortunately, when Homecomings purchased the loan they changed that due date to Jan. 22 and the 22nd of each month thereafter. They did not notify me of this change, and I understand that any change to the legally documented loan needs to be made by certified mail.
Because of this, I was immediately a couple of weeks behind on my payments. I have called Homecomings a minimum of four times a month since then, and each time I have been promised that the issue would be taken care of. Of course, I wouldn't be writting here if it had and I continue to be plagued by this issue.
This is certainly not a life or death situation. I am a performing account without bankruptcy. I simply want Homecomings to honor the original terms of my loan, as they are legally required to do.
I'm tired of being lied to, of being told that a letter was on the way that would state that the changes had been made, and then shunted off to yet another customer service rep.
I don't know if this is sheer incompentence or purposeful, but all I am asking of them is to honor my original loan standards. Payments are made and will continue to be made. I am not threatening them with any legal action. I simply want this problem fixed.
Thanks for listening.
0 comments