Our loan was assigned to Ocwen in 1998. We always paid our loan on time until April. Because of a serious illness we fell 6 months behind on our payment. We owed 7,200.00. Ocwen forclosed. Ocwen wanted $12,500.00 to reinstate our loan.
Well, we paid the 12,500.00 dollars and signed their forbearance agreement. I called repeatedly for a break down of the $12,500.00 that I had sent them but they ignored me. We continued to pay our monthly payments and we were never informed of all the hidden charges we had accumulated on our account until today, Friday, September 13.
We want to refinance our house. We called for a pay off of our loan. The pay off balance is $11,333.00 higher than the stated pay off amount on our monthly statement. The additional $11,333.00 consists of interest, and Ocwens attorneys fees, plus late charges. We were shocked to see our pay off. I called for an explanation. The attorney laughed at me and told me that most people were shocked at their pay off balance. We have no choice but to pay them in full when we refinance. Ocwen wins. We lose.
Donna
Parma, Ohio
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