Usacomplaints.com » Business & Finance » Complaint / Review: Wachovia Bank - They help theirselves to my bank account and think nothing of it. #253539

Complaint / Review
Wachovia Bank
They help theirselves to my bank account and think nothing of it

I bank with Wachovia as well. I have Direct Deposit, so they have me where they want me. I was also noticing everytime I would look at my account online, there would be fees of $35.00, $70.00, $105.00. I could never understand where they would come up with the $105.00, but I overlooked it for a while. Yesterday, I saw fees twice, one for $35.00 and another one for $105.00. This doesn't take long to eat your money up and put you in bankruptcy. I called Customer Service and was told the same thing over and over about the Overdraft Protection, etc. I am not disputing the fact that if I overdraw, it's my fault. I am disputing the fact that these fees are outrageous!!! It is highway robbery. You can not tell me that it cost Wachovia $105.00 to pay for a transaction when they know for sure they are going to get their money back as soon as my check goes in on payday. Please tell me what work is involved in their computer telling the merchant to authorize a payment without the funds there? I have yet to understand why they charge the $105.00 for a transaction. It makes me mad as h_ll!!! The people that are defending Wachovia, have to be hooked up with the bank in someway, or they are rich and don't have to worry about the fees period.Us people that live from paycheck to paycheck are the ones getting hit the hardest. I say, lets email, write, and phone Wachovia and let them know we don't like it!!! My other question is this. Where I live, we have only one bank, and it's Wachovia, so some of us have no choice but to bank with them. I live in a very small town. I would like to know if anyone can answer this for me. Would I get in trouble if I put a letter to the Editor in my newspaper, or called a news channel, called 9 on your side, or if I put up posters or something to that effect? How far can I go, wothout getting in trouble, in order to advertise Wachovia and warn people about them. My husbband banks with 1st South and my son with Bank Of America, and they have never once had these problems. Right now, my account is -358.23, because of fees. So, when I get paid, I will clear $541.77 out of $900.00. Wachovia gets the rest!!! I am in the process of changing my direct deposit to another bank, but in the meantime, I am still going to try and warn other people about Walk-all-ova-u. I also did some math on my account and figured my deposits and withdrawals from 8/15 until now. I deposited around 10,000.00 and withdrew around $8500.00 leaving me $1500.00 to the good. So, why am I paying all of these fees? Wachovia, sets their system to make sure they dig into my account and help theirselves. And the sad part is they have been rated #1 in the last 3 yrs. Or so, in Customer Satisfaction? Who does these surveys? Must be the rich and famous.


Offender: Wachovia Bank

Country: USA   State: North Carolina   City: New Bern
Address: Main St

Category: Business & Finance

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