Usacomplaints.com » Business & Finance » Complaint / Review: Continental Finance Company LLC - Billing after account was closed out!. #253469

Complaint / Review
Continental Finance Company LLC
Billing after account was closed out!

To those which have been harmed by CFC:

Following is just a backup of the criticism I delivered to the Greater Business Institution and you will be delivering towards the following:

Continental Money Organization, LLC

Ms. Beverly Knotts, Primary

P.O. Box 8099

Newark, P 19714-8099

Fax: 302-454-7952

BBB of De

60 Reads Method

New Castle, P 19720

302-230-0108

Info@delaware. BBB.org

Fax: 302-230-0116

Ms. Deborah Platt Majorus, Chairperson

National Trade Commission

600 Pennsylvania Avenue, N.W.,

California, D.C. 20580

On October 1 after numerous efforts to contact their CS quantity that's published about the payment record, that makes it Very hard to achieve a "Stay" CS individual, I asked concerning the “Late cost charges” for that March billing period. I had been informed the Late-Payment costs were because of delayed bill of my cost. Our funds for them are usually created 14 days beforehand to make sure that funds are obtained promptly, however in the final 8 weeks it would appear that the inspections are postponed or prepared late to be able to cost a late charge of $30.00. Once the Customer Support Rep. Explained they weren't accountable for the USPS email being shipped late, I determined this was a great indicator of the company methods also it could be greatest for me personally to shut this consideration out.

I asked the C.S. Rep. To shut the consideration out and requested to get a benefit (that involved the $30.00 Late Charges) she suggested it had been $185.38 which quantity was minus a credit for problematic costs by Digicom. I recommended her that I'd be giving out the check to repay the consideration and he or she recognized that she'd be showing this in her records.

Today, November 8 I obtained a declaration for Complete Due: $59.00 ($49.00 Yearly Charge and Consideration Maintenance Fee). After I attempted to achieve their C.S., I save money than one hour attempting the various choices and three distinct figures to be able to keep in touch with a C.S. Rep. The 800-518-6141 lets you know to call 1-866-489-3649 which quantity doesn't provide you with a choice to keep in touch with a live C.S. No real matter what choice you decide on. After planning online and carrying out a common look for CFC, I came across an area 302-456-1930 quantity. The very first C.S. Rep. That I talked to stated this consideration was never shut out which I'd to pay for the costs, I subsequently requested to talk to his "boss" plus they ostensibly explained the same. I subsequently requested to talk to his boss or supervisor and was used in a supervisor called "Mark" after around. 10 minute. Of asking my case and attempting to stay calm, that we need to acknowledge there is several times I failed because of the combined disappointment of attempting to contact somebody and solving this problem, I had been informed the consideration was never shut as there have been no responses or records which the very best he'd do is “halve” the costs and also the consideration could be resolved.


Offender: Continental Finance Company LLC

Country: USA
Site:

Category: Business & Finance

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