Usacomplaints.com » Business & Finance » Complaint / Review: GMAC Mortgage - Didn t exercise good faith in submitting my request for loan modifcation. #252696

Complaint / Review
GMAC Mortgage
Didn't exercise good faith in submitting my request for loan modifcation

When I was laid off in May of this year, faxed the loss Mitigation Department of GMAC requesting a Loan Modification to an interest only payment at a lower rate.
After, the June payment became due and was in fact late, I received their letter stating it was denied by the investor.

They won't tell me who the investor is, and even more troubling, they requesting no documentation that typically is submitted with the modification request.
It is difficult to believe they requested it at all, which is what i mean by bad faith.

Since then, The foreclosure action is in full swing - I now have a good job with a fortune 500 company and i'm too intimidated by their previous actions to request any relief measures - I no longer trust them to consider any forebearance seriously and would delay their actual response until after the trustee sale when it's too late.
I still can't do the full payment for six months, but, I can pay a portion each and every month - I had to train in an entirely different line of work because I was in the mortgage business for 15 years and now it's just a massive meltdown and lenders just hire you with lies, then lay you off - Ironic and sad.

When I requested their help, I wasn't even in default - When they responded, I was. Properties for sale in this meltdown environment are on the market a min of 11 months, and here in Vegas there are over 29k on the market not counting for sale by owners.
Any suggestions or information would be appreciated.


Offender: GMAC Mortgage

Country: USA   State: Iowa   City: Waterloo
Address: 3451 Hammond Ave
Phone: 8008504622

Category: Business & Finance

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