I opened a credit card with Associates, which is part of Citi bank, back in 1999. I ended up closing the card and giving a settlement for the card because of an ex-husband with a gambling problem. The card company took the settlement payment. I never heard from them again, even after I requested many times a payoff letter. Now they can't find me in the system or give me a payoff letter.
I am purchasing my new home in less than 5 days. Two months ago I sent them another payment of 385, which is what they said I still owe them, and requested another letter. (I paid this amount just to get them out of my hair. I know, stupid.) Anyhow, it is now down to 5 days, and if I or my loan officers can't get a hold of them, my loan might be declined over a 385 payment that they have received and cashed. This is twice I have paid this amount.
I just wish they would stop ripping off people and give them the fair letter so people can have a nice house or car. The people are trying to pay off the settlement, but these people suck and do not help. All they give is an address on the credit report with no contact information. How is someone to fix this mess when they give no information?
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