I purchased a new car in in 2005 I had some financial problems. I contacted Fifth Third bank and they did a check by phone for a one month payment and told me at that time, my vehicle would not be repossessed.
I came home from work the same day, and a tow truck came and took me vehicle. I contacted the person in charge of my account and explained that I had already made a payment and was told that I would get to keep my car, and she said well that isn't my fault.
In August the company contacted me for the first time since they repossessed my vehicle and told me that I owe them $5,000 and they will take legal action if I don't pay them. 2 days later a collection agency calls me and tells me that the reason I owe so much is because Fifth Third Bank continued to charge intrest and late fees on the account the entire time that they failed to contact me.
I have had the same address the entire time, and my Phone number had never changed. If they would have attempted to contact me, I am sure I would have known about it. Now they are threatening to garnish my wages.
I have 2 small children and we are hardly making it as it is.
Fifth Third Bank is the worst company I have ever came across. I can't believe the way that they treat thier customers.
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