This company has a huge scam operation. I didnt realize that this many people have been ripped off by these scamming cheats. I have been dealing with this company since 5/3/02 trying to get my money back.
I was first debited $20 which would gaurantee me a credit card and was told i would have 7 days to look over the package once I received it. It took 10 days for it to arrive. On the following day my checking acct was debited another $60 and then another $100 on top of that... I only had the package in hand for a day. Then when I called to make a complaint they were very rude and said "its not our fault your postal service is slow". Why would anyone want to deal with a company who treated their customers like this?
I then contacted the Better Business Bureau in Miami who then contacted Capital First. Capital First then sent a letter to the BBB stating that they would credit my checking acct within 7 days... Then another letter stating that they had credited my checking $180... Well, they didn't. They were just trying to get the BBB off their back. I've called Capital First 6 times since then and get the same run a round. The customer service rep keeps telling me that they will contact the consumer affairs dept. And get my money back in 7 days. I've done this 6 times as of today... And i get the same story. It's also funny that customer service can't seem to give out the secret phone # or email address of this companys corporate office.
Really getting tired of wasting my time trying to get my money back. It took them 2 minutes to take the money... Forever to get it back. I would just be happy if this company got busted. They are lucky their corporate office isn't in my home town... Cause it would have done been fire bombed a long time ago.
Bryan
Athens, Ohio
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