Complaint / Review
Advantage capital / capital first bank
Ripoff faudulent billing, not providing product

I responded to a credit card buyers club offer from these people. The originaly claimed to be part ogf the capital one banking organization, I still don't know if that is true. The trial club/card package was 19.95 and I foolishly agreed to haver this deducted from checking account. The package was supposed to arrive in 5 to 7 days but took over a month. I never filled out the acceptance forms, becuase I had additional questions and could not contact the customer service center. They were always "experiencing high call volumes". They would take my name and number and claim a rep would call back. Of course this never happened. Two days afetr receiving my package my checking account was debited 3 times for purchases and membership fees I never agreed to. A total of 225 dollars. Again I could not contact anyone and my calls were never returned. I forwarded a complaint to the FDIC, sent a letter to Capital First, stopped payment on all automatic withdrawls. Thomasolar, South Carolina