Usacomplaints.com » Business & Finance » Complaint / Review: Bank Of America - Identity Theft Charges Continued Because Bank Refused to Close Account. #240716

Complaint / Review
Bank Of America
Identity Theft Charges Continued Because Bank Refused to Close Account

Someone started using my credit card to pay their bills in March. I called Bank of America so they can a hold or either close the account. They stated they could not since the account was in negative.

Though they stated they could not close the account, they continued to allow charges to go through. The charges reached close to $10,000. They still would not close the account. I even talked to the corporate office and they stated they will close it. To this day, my account is still negative $8,000, 000. I've cut all ties with B of A.



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