Usacomplaints.com » Business & Finance » Complaint / Review: Wells Fargo Auto Finance - Ripoff account number changes and showing late payments when their not. #235430

Complaint / Review
Wells Fargo Auto Finance
Ripoff account number changes and showing late payments when their not

I have an wells fargo auto finance loan. I opened it in june i have had numerous other auto loans but not with wells fargo.in my 48 years of living i have never had to deal with the bs i have with them. My account was in pa thats where my payments had to be sent according to my payment booklet. I just had my credit report pulled and good old wells fargo shows me 30 days late 10 times. I send my payment on the 24th of each month its due the 28th.in feb this year they start calling me telling me i owe they 280 dollars in late payments i ask the guy on the phone why he tells me he dont understand it hisself i ask him to send me a copy so i can see whats going on that was 5 months ago i still havent received anything.in feb 24 i sent my feb payment only to get it returned to me on the 15th of march stating the address is no longer a good address. I called wells fargo told them what had happened tell tell me they had changed the address back in 2006. Now isn't that funny they never told me. I sent the payment again.in mid march they call me again telling me im late i when off on this guy and that he had better check on it cause i sent it.in april they call me again now im really hot but this time they tell me the account number had been changed back 2006 again i was never told. I was using my payment book and the address thats was on there plus account number. I was told then they had stopped using the payment booklet again news to me. I told them i hadn't received a statement from them they tell me it was sent out. Again nothing just this passed may i get a statement. They need to drop the late bs on my credit report because this is something to do with their own people not having the sense to put the information out to the customers. They need to straighten out their own company and people. Maybe all the customers who have loans just stop paying them put the hurt on their butts. To this day i still have not received my account information from them. I really think they are hiding something. I have also sent this to newspapers its time to stop the bs


Offender: Wells Fargo Auto Finance

Country: USA   State: Arizona   City: Phoenix
Address: Po Box 29704
Phone: 8005593557

Category: Business & Finance

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