I use a credit monitoring service to notify me when changes happen to my report with any of the three agencies. I got a notice that an "Authorized Inquiry" from NCO appeared on my Transunion report. When I called Transunion, they gave me NCO's phone number to ask them to write a letter that the inquiry was unauthorized. NCO Financial told me they were a collecton agency, but I had to write them and give them all sorts of information about me to find out what the inquiry was. When you call into NCO Financial, they notify you that they are recording your phone call, so I did the same - when I notified the agent I was speaking with that I was also recording the call she put me on hold, then refused to answer any questions and got mad at me for recording the call. She said she could not talk to me any longer and hung up the phone.
Apparently NCO Finiancial is able to make unauthorized credit inquries without any of the credit reporting agencies batting an eye. What is further troubling is that I did NOT authorize such an inquiry, but I found tons of Rip-Off notices, and an article about a huge penalty NCO had to pay the Federal Trade Commission for breach of the fair credit reporting act. The article is called "NCO Group to Pay Largest FCRA Civil Penalty to Date " Dated May.
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