Bank of America has been a complete fraud from the beginning of my wife's relationship with them. She has two credit card accounts with them. Prior to using the first one to obtain cash on it for a purchase she called them and enquired what the minimum payment would be monthly. They told her $ 10.00. This they did on two occassions. She made the first payment, then the second payment, they claimed was late, they then raised payments to 198.00 per month. She called them and questioned them about the matter, they claimed the payment was late, which I can assure you it was not, and that with the late fee, she had exceeded her maximum balance, thus the penalty. She told them it wasnt late gave them the payment date, and still they refused to move on it. So they then promised that once that payment was made it would return to $10.00 per month, which it never has since, and we have continued to pay near $200.00 per month with them as the minimum rather than the $10.00 twice they told it would be. The second thing that transpired that just really sent her off and myself as well, is they sent out a notice saying that the annual percentage rate would be increasing from her regular rate to 19.74 percent! She had to write them if she a letter of rejection which was to be mailed into them by July 10. She sent the latter and named both of her account numbers in the letter, then on June 26 they sent a letter to her which she recieved on July 3, in which they stated that she had failed to get her letter of rejection in soon enough and it was pass the deadline. She called them and all they could say was they had sent a different letter for this account in May. They had not and the letter that she did respond to, has no particular account number on it, just the reply letter from them. She tried to talk to them and tell them how can that be when this is July 3rd and she had to July 10th. They did the diversion technique and tried to maker her beleive the letter didnt apply to this account. We find that not only are there practices fraudulent, and deceptive, but they are scandously cheats, and shysters. She has warned them unless they comply with their own statements in their letter to her, she would seek something to rectify the situation. Well it has begun! We plan to make note every where possible to everyone possible of their fraudulent practices and lies, and to seek legal help if necessary to sue them in a court of law, to file with the Attorney Generals office of Texas, the Federal Trade Commission and to file with the Office of the Comptroller of the Currenct, Customer Assistance Group located in Houston, Texas. I found near some 642 complaints about them on this web site, when will some law firm step forth and take legal action against these loan sharks!
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