Usacomplaints.com » Business & Finance » Complaint / Review: Wells Fargo - Strung 72-yr-old widow along during reverse mortgage app about working out time ext w/current mortgage holde. #220578

Complaint / Review
Wells Fargo
Strung 72-yr-old widow along during reverse mortgage app about working out time ext w/current mortgage holde

My 72 year old mother was in foreclosure with my deceased father's family home (been in his family's name for over 100 years) from a debt consolidation loan through Greentree Financial. Then she fell prey to a sweepstakes/check scam for $2890 (the check she deposited and wired the funds to the "sweepstakes processor" was counterfeit!). She contacted her bank, Wells Fargo, and informed them of what this then found out they already knew and her account was negative the $2890. All of my mother's income is received via direct deposits (my dad's death benefits and her social security benefits) and Wells Fargo of course is keeping them to cover the check that was found to be counterfeit. (Note: this meant/means my mother is without any income at all for over two months!) In dealing with her bank of 24 years about this matter they referred her to someone in the bank, a Mr. Bill Bloomer, to do a reverse mortgage to cover the defaulted deed of trust, make repairs to the home and pay off the counterfeit check (approx. Two weeks before the trustee's sale). Mr. Bloomer, while assisting her with the reverse mortgage, kept telling her he was working with Greentree Financial on an extension of time regarding the sale. He continued this farce clear up to the morning of the auction when he was supposed to call her right back about this "extension". At this point she had already taken out a short term loan somewhere else to cover the $300 appraisal fee (which claimed the property value had doubled since the last appraisal... For no apparant reason) and received the committment documents from her bank that were contigent upon her submitting to them the necessary estimates and inspector's reports. She was only 1 shy of having all of them completed and submitted. This was only because the soonest a certified structural engineer could get to it wasn't for 9 days and she didn't find out she needed one until approx. 4 or 5 days prior to the sale date... Still, the evening before the auction when my mother said to Mr. Bloomer over the phone that she guessed she may as well start packing... He said to her to not start thinking that way just yet, that he was still communicating with Greentree about an extension... On May 4th a man introducing himself as the agent for the person who bought our family home at auction knocked on our door wanting to assure we weren't going to turn it into a "party pad" before vacating in the allotted 20 days! Bill Bloomer never did call back about the suppossed "extension".
When a family friend contacted him by phone just hours after the sale he denied ever telling my mother anything about trying to work out an extension of time. (He had even mentioned to me during the one and only phone conversation I had with him that Greentree Financial was "playing ball with" him "so far, but" he "couldn't be sure for how much longer".) Implying to me anyway, that the subject of time had come up between them.

My mother did not file a suit pre-sale to stay the sale because she was penniless as I mentioned earlier due to Wells Fargo taking all of her income to pay off that counterfeit check and therefor could not pay the principal and fees required when staying a sale nor could she afford to pay the processing/filing fees necessary in bankruptcy preceedings... So apparently she waived her "rights" to any redemption of the property.

If anyone else knows otherwise, please, help. It seems to me that the "extinuating circumstances" at play here should be a valid cause to file a motion to set aside the trustee's sale for just enough time for a reverse mortgage to close. She was so close to securing the funding necessary after having given up earlier, it took a lot for her to gain whatever it took to try again. He got her hopes and trust up so high... For nothing!

My grandma, my grandpa and my father passed away in this home... Their souls check on us here. I can't not try.

Sandra
Chehalis, Washington
U.S.A.


Offender: Wells Fargo

Country: USA   State: Washington   City: Chehalis
Address: 473 N Market Blvd
Phone: 3607408565

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google