I have read several bad reports about Fifth Third on here... Now I have my own to add.
I have been banking with Fifth Third for about five years now. During the last year I have had several problems with them conveniently not listing pending charges on their website, and then having them show up AFTER I have made my deposit.
This happened most recently on 5/3. On 5/4, I pulled up my account online and noticed that it had been over-drawn. This was my fault, I had written a check to another bank to open an account with them (because of all of the problems I have had at Fifth Third). That check over-drew my account by $43 dollars, which created a $33 overdraft fee (that had not shown up yet the next day).
I get paid on Fridays and 5/4 was a Friday. I printed out my account details, showing that there should be ONE overdraft fee. There were no pending transactions showing. I made my deposit first thing and came back to work to check my account again. Still... No pending transactions and it did show my tellor deposit.
Now it is Monday, and I pulled up my account again because I know now how they operate there and had a feeling there would be bogus charges—I was right! They posted two checks before that deposit! I have the papers to back it up, and I called and spoke to Nicole Cading about it this morning. She did not listen to my problem, and was totally unwilling to reverse the fees.
I am a single mother, and not unlike many people, I am not able to afford these rediculous fees. I am very responsible with my checkbook, and I do occasionally have to write checks over my balance in order for me to feed my children and for us to survive. I keep a very good eye on my account every day, and when something like this happens it makes me so angry.
I hope people will read this and the many other complaints against this bank and think twice before banking with them. I really believe there are some nasty people behind this who are professionals at robbing innocent people of their money this way. Just beware... As of today, I am closing my account with them.
0 comments