Complaint / review text:
I signed up with TransUnion in January to receive a monthly credit report. The company that collects the $9.95 fee has been deleting it from my checking account. I moved in February - gave them an address change. However, I have never been able to access my account online. Then I noticed along with their collection company, MONITORING, another. MNI Credit was also withdrawing $9.95. I have been trying since February to get this cleared - with no luck. Neither Monitoring or MNI knew who I was and had no information in their data base. Today another charge appeared. I called TransUnion and they told me the account was sealed because they did not have my correct address. When I asked what they have - low and behold - it is my NEW address. I closed my account with TransUnion and am about to close my debit card. The Monitoring Company will refund me 2 months of charges, but they have no idea who the MNI Credit is. So, I will be out $40.00. I am sending letters of "fraudulent business tactics" to the Better Business Bureau, Attorney General and any other agency I can think of that will help stop these thieves... Just to clarify, it is not TransUnion or Monitoring... They just charged and did not deliver the product, but this other MNI has to go.