We have had our telephone through bellsouth for 18 years.in january we went into some poor monetary issues and got behind $450. On our telephone bill. They disconnected, they'd no option. Therefore we spend it in a devote money where it instantly breaks our acct. The woman we settled informed us the telephone ought to be on inside the time... 5 hours later, however no telephone. I-drive to some pay-phone. The technology. Described we did not spend the reinstallment charge. Then she added that I'd an option: to pay for after that it or permit them to place it about the next mths bill. I picked the latter. Ok 2 times and we still possess a useless telephone. I again push to a different pay-phone which technology. Claims that no the reinstallment charge should be compensated before telephone is triggered. Today, that will be it? That may have now been truly poor had I'd a household member and required the telephone just in case there is information about this ill member of the family. Thats just simple negligence that may truly harm among their spending client. Ok, I spend the reinst. Payment and our phone is on. I attempt to get online but my DSL green web lighting is not arriving on whatsoever. I take out guides and begin troubleshooting for 9 hours. Next day I contact aged BellSouth plus they state that I've to contact the DSL bellsouth individuals to tell them our telephone is linked again! Today the typical average person would not believe you had need to do that. Ok today the actual issue: because we've monetary issues I contact bellsouth and let them know I have to downsize my support.inform her I want owner id, but do I've to possess that total pckg.: phone return, call-waiting, etc. She claims number and informs me the regular chg just for having caller id. I believed to alter me to that particular. Then I tell her I'd like the 10cents a minute. Longdistance program which with reg. Telephone srv., fees, wiring (all that crap I actually donot possess a idea what's that included each mth for your statement) quick web dsl, the brand new cost she cited me against our typical strategy could be $142 cheaper than what we would had. Ok, next mth. There's been no modifications designed to my telephone. Same-old statement. I ensured they'd not prorated the statement for that period we'd utilized the aged support before new strategy had obtained impact, but no modifications made whatsoever. Therefore my buddy in-law Frank Darby calls and teaches one to consider the caller-ID down, provide us the 10 penny a minute. Cross country and reg. Phone srv. And managed to get real obvious they'd better have it right this time around. For 3 times caller-ID is finished, so we determine bs ultimately got the msg.instantly callerid is on our telephone again and also the next bill may be the same-old statement. Today we settled 50 bucks March 2nd and were 8 times late about the relaxation and our telephone is off-again. If we'd actually gotten the cheaper support that people've been looking to get for 3 mths the telephone bill might have been settled over time. What's up with Bellsouth. I understand they understand their opposition is most likely definitely better-but we deserve a reason why they got it upon their faces twice to alter our bill-back towards the more costly one whenever we directed them to alter it to some complete diverse cheaper strategy! Without a doubt we're altering our support this time around but we also experience we ought to be paid in some manner by BellSouth. Actually my partners brother is calling is atty buddy to determine if we've any kind of suit against bellsouth. Cheers for my ventilation of course if you are able to recommend what we may do, we truly enjoy. D. Darby
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